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  • Technical Help Information

    Many people find the size, scope, and technical features of the SBFII Forum to be hard to navigate at first. We have help pages on how to use the site, but if you are still stuck, please see the next section on how to contact someone for help.

    The main locations to find user help info are:
    1) FAQs link (Frequently Asked Questions)
    http://forum.susan-boyle.com/faq.php?faq=vb3_board_faq
    2) Technical Questions and Suggestions Sub-forum
    http://forum.susan-boyle.com/forums/...ND-SUGGESTIONS
    3) How-To Tutorials Sub-forum
    http://forum.susan-boyle.com/forums/...ORIALS-Private
    4) If you are not able to figure out a technical feature, you may also make a post on this thread and ask your question:
    http://forum.susan-boyle.com/threads/16475-Tech-issues
    Simply hit “Reply to Thread” (on each forum page towards the top left, in blue) and type your question in the box that appears. Then hit the “Post Quick Reply” to put the post on the thread. (Note: If you prefer, you can first preview your post by clicking the “Go Advanced” button.)
    5) You may also make more general suggestions by posting on this thread:
    http://forum.susan-boyle.com/threads/8338-Suggestions


    Requesting Help:
    If you have any questions or technical difficulties, we encourage you to ask one of the moderators for help. You may send them a private message (PM) with your questions, and they will be happy to help.

    To contact one of the moderators:
    1) Go to the Forum home page;
    2) Scroll down to the bottom where online members are listed;
    3) Click on one of the bright blue names, which will take you to their individual member page;
    4) Click on the link that says “send private message” that is found on the left side under their screen name;
    5) Put a subject in the “Title” line that appears;
    6) Type your message in the large box; and
    7) Click the “submit message” at the bottom.
    8) The moderator will reply to you as soon as possible, and the notification of a reply will appear at the very top of the home page as a red-highlighted number next to the Notifications link.
    9) Click on the Notifications link at the top right of the banner to get to your unread private messages. You will see a reply at the top of your Inbox, so click on the message to open it.

    For more information about sending Private Messages (PMs), see:
    http://forum.susan-boyle.com/faq.php...ivate_messages

    Special note: When you join the site, you will receive a welcome PM, which should display at the top of the Forum page as a little red number next to "Notifications" at the top right of the banner. To read it, click on the red number.


  • #2
    Additional User Tips


    Viewing more threads:
    At the top of the page, where the threads are listed, there is a blue bar. At the left, it says, "top 5 stats". Click that and a tab will appear that says, "view more". Click that and you'll have your choice of 5, 10, 20,... more threads that have disappeared.

    We will continue to add to this list. Feel free to post suggestions in this thread:
    http://forum.susan-boyle.com/threads/8338-Suggestions

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